1. Sales Support & Pipeline Management

Assist the senior BDM in managing and progressing the GCC opportunity pipeline — from lead qualification to proposal submission and follow-up.

Support RFP/RFI responses: gather client requirements, coordinate questionnaires, and help compile and format proposals in line with client specifications.

Track deal status, update CRM records, and prepare pipeline reports and status summaries for internal review.

Schedule and coordinate client meetings, technical presentations, and demos; prepare meeting decks and follow-up notes/MOMs.

Monitor deal registration and co-sell workflows with Microsoft and other partners (Crayon, etc.) under guidance of the senior BDM.

2. Client Engagement & Account Support

Act as a secondary point of contact for key accounts, supporting day-to-day client communication and relationship maintenance.

Assist in the preparation of client-facing materials: proposals, BoQ summaries, project updates, and executive briefings.

Track project milestone status, coordinate with delivery teams to confirm progress, and assist in triggering milestone-linked commercial actions (invoices, approvals).

Support invoice follow-ups and payment tracking; escalate outstanding dues to the senior BDM or finance team in a timely manner.

Maintain organized documentation of all engagements, contracts (MSA, SOW, CRs), and correspondence in shared repositories.

3. Proposal & Quotation Coordination

Coordinate with pre-sales, delivery, and practice leads to gather inputs for proposals and cost estimates.

Assist in drafting and formatting quotations, SoW summaries,



and Change Request documentation.

Maintain a library of proposal templates, case studies, and capability decks for the GCC region.

4. Internal Coordination

Liaise with delivery, legal, finance, and HR teams as directed by the senior BDM to support onboarding new engagements and resolving commercial issues.

Prepare internal briefing notes, commercial summaries, and escalation memos for legal or finance review.

Support smooth handover of accounts when required, ensuring all context and documentation is captured and transferred.

Contribute to WBS updates, revenue forecasting inputs, and weekly/monthly business review preparation.

Qualifications & Experience

Essential

2–4 years of experience in B2B sales support, client engagement, pre-sales, or account management in the IT/technology services sector.

Prior exposure to or interest in the GCC market; UAE or KSA experience strongly preferred.

Experience supporting RFP/proposal processes and coordinating with multiple internal teams.

Familiarity with contract structures such as MSAs, SOWs, and Change Requests is an advantage.

Bachelor's degree in Business, Marketing, Engineering, or a related field; MBA is a plus.





Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with CRM tools (Salesforce, HubSpot, etc.).

Preferred

Exposure to Microsoft partner ecosystem — co-sell motions, deal registration, Azure, or Copilot-related conversations.

Prior experience at a technology services, SaaS, or consulting firm serving enterprise clients.

Familiarity with solution areas such as Data & Analytics, AI/GenAI, Azure Cloud, or DevOps.

Experience supporting or managing client accounts in logistics, government, FMCG, or financial services.

Arabic language skills are a strong advantage.

Competencies & Skills

Communication: Clear and professional written and verbal communication in English; able to draft client-facing correspondence with minimal supervision.

Organizational Skills: Able to manage multiple accounts and tasks simultaneously; strong attention to detail in documentation and follow-through.

Commercial Awareness: Basic understanding of enterprise deal structures, pricing models, and revenue tracking.

Stakeholder Coordination: Comfortable working across internal teams (pre-sales, delivery, legal, finance) and with external clients.

Proactiveness: Takes initiative to follow up, flag risks, and escalate issues before they become problems.

Adaptability: Comfortable operating in a quick-paced, high-growth environment with evolving priorities.

Team Player: Works collaboratively with the senior BDM and broader sales team; eager to learn and take on increasing responsibility over time.

📌 Sales Specialist (Jaipur)
🏢 Celebal Technologies
📍 Jaipur