Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and chance. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Machine Learning Engineer on the AI Applications team, you will design and build the AI Features that power Docusign’s next generation of intelligent systems and user experience. You will bridge the gap between core AI research and production-grade engineering, developing scalable systems for autonomous agents, advanced retrieval systems,



and automated model optimization with the goal of improving the outcomes of our users.

This position is an individual contributor role reporting to the Senior Manager, Machine Learning Engineering.

Responsibility

Build and maintain high-performance distributed systems to support agreement processing, understanding or creation
Design frameworks for multi-agent systems, focusing on state management, reliability, and long-running autonomous workflows
Architect sophisticated Retrieval-Augmented Generation (RAG) pipelines and advanced context management strategies to improve model accuracy and relevance
Design, implement, and own comprehensive evaluation frameworks, including the construction of domain-specific evaluation sets, golden datasets, and running structured offline/online experiments to maintain a strict quality bar
Author, version, and optimize production prompts, ensuring high semantic accuracy and robust defenses against prompt injection

📌 Machine Learning Engineer (Bengaluru)
🏢 Docusign Women in Sales
📍 Bengaluru