Role Description

The Functional Consultant shall consult with to ascertain the requirements for the Services to be carried out under this SOW. Functional Support: Functional Consultants should be 4 to 8 years hands on experience on ATTP system. With One Lead and 4 team members team should be able to perform the below tasks. a) Supplier External EPCIS messages monitoring - issue analysis/fixing/Reporting b) DC Internal Events Monitoring - issue analysis/ fixing/Reporting c) Pharmacy Internal Events Monitoring - issue analysis/fixing/Reporting d) Reconciliation of SAP ATTP and SAP ICH w.r.t EPCIS messages processing e) Master data maintenance support – monitoring, reporting and maintaining the master data records on time f) Supplier EPCIS/ICH onboarding support g) Validation support for Serialization Solution – Support Regression testing, Performance testing, Integration testing h) Periodic/Ad hoc Reports – System reports to be prepared on serialized events/objects/transactions as per business requirements i)



Background Jobs Monitoring – Monitoring the serialization relevant background jobs and taking necessary action on failures j) Weekend Support – Support for the critical issues or planned system related activities during the weekend k) On call Support – Support for the critical issues which requires urgent attention and can’t wait for incident creation/response l) Creation and Maintenance of Knowledge Repositories – Updating the Support team resource details, Updating the KT documents, RCA documents, Known Error Solution Database, Stakeholder Contacts and Escalation Matrix, etc. m) Periodic Review Discussion withEngineering – Review discussion to align on the tasks performed, pending activities, guidance/approval needs, key highlights, etc. Technical Support: a) Work with Functional team to gather business requirements and provide technical solutions which meet and global standards. b) Drive design, development, implementation and documentation of solutions using

📌 Lead I (Bengaluru)
🏢 UST
📍 Bengaluru