Company Description ShikshaVertex is an E-learning service provider offering upskilling programs designed to help individuals move toward their ideal careers. The platform combines structured learning with internship opportunities and coding assessments to build market-ready skills. With a strong focus on college students in India, ShikshaVertex aims to expand access to meaningful career advancement opportunities. The organization is committed to empowering learners with practical, industry-relevant capabilities that support long-term professional success.
Role Description The Inside Sales Representative role is a full-time, on-site position based in Bengaluru. In this role, the representative engages with prospective learners through calls, messages, and online meetings to explain ShikshaVertex programs and services. Daily responsibilities include qualifying leads, conducting needs assessments, following up on inquiries, and guiding individuals through the enrollment process. The representative maintains accurate records in CRM tools,
collaborates with the marketing and academic teams to improve offerings, and works to ensure a positive experience for learners from first contact through onboarding. The role also requires meeting sales targets, providing feedback on market trends, and supporting retention initiatives through regular check-ins and service quality.
Qualifications
Candidates should possess Inside Sales skills, including handling inbound and outbound inquiries and converting prospects into enrollments.
Candidates should possess Customer Service and Customer Satisfaction skills to address queries, resolve concerns, and maintain strong learner relationships.
Candidates should possess Lead Generation skills to identify, qualify, and nurture potential learners through multiple communication channels.
Candidates should possess Account Management skills to track learner progress, support repeat engagements, and maintain organized records.
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