You are a senior finance skilled with deep expertise in Order-to-Cash processes and a passion for driving operational excellence and the trusted partner of the Service Manager. You lead operational excellence by analysing business performance, identifying operational risks, driving standardization across countries and ensuring operational governance.
You are proactive, analytical, and confident in challenging existing ways of working. You naturally identify risks, lead problem-solving efforts and drive sustainable improvements that strengthen service quality, compliance and customer experience.
You transform operational insights into actions by leading root cause analysis, driving continuous improvement and ensuring the highest standards of operational performance, customer experience, revenue integrity and process compliance. You contribute to delivering the 3E’s (Effectiveness, Efficiency and Experience) while supporting Ingka's ambition to become a lower-cost company through simplification, standardization and automation.
What we're looking for
• University degree and 6–7 years of relevant Finance experience, or a minimum of 9 years of relevant professional experience.
• Strong knowledge of Order-to-Cash processes and end-to-end Finance operations.
• Experience working with KPIs, SLAs, operational performance management and governance.
• Proven experience leading root cause analysis and implementing sustainable corrective actions.
• Strong communication, influencing, stakeholder management and problem-solving skills.
• Passion for continuous improvement, standardization, automation and operational excellence.
• Experience collaborating across countries, shared service providers, digital teams and global process organizations.
A DAY IN YOUR LIFE WITH US
Every day is an opportunity to shape the future of our Order-to-Cash operations
and drive improvements that create value for both customers and the business.
You will:
• Lead operational exc
📌 Finance Operations Expert II (Bengaluru)
🏢 Ikea
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.