Digital Core Assurance – Executive Role-Communications & Media Practice

Management Level: Executive / Senior Manager

Location: Bengaluru / Gurugram / Pune / Mumbai / Remote options available

Travel: Moderate to high, based on client/project requirements

Role Overview

As a senior Executive within the Digital Core Assurance capability, you will spearhead transformation engagements across assurance domains in the telecom sector. You will combine your strategic consulting experience with operational insight to deliver measurable value. Your leadership will span business development, account growth, solution design, and delivery execution in areas such as fault, performance, service, and experience management—often leveraging digital platforms like ServiceNow.

Key Responsibilities

Consulting & Strategic Delivery

Lead large-scale assurance transformation programs from ideation to execution
Shape client strategies through maturity assessments, operating model design, and process reengineering




Build transformation roadmaps and business cases that link assurance modernization to financial and operational KPIs

Business & Account Development

Act as a trusted advisor to client executives and CXOs across telecom operators and service providers
Drive demand generation by identifying current opportunities, shaping proposals, and contributing to RFPs
Own account health and growth, ensuring delivery excellence and client satisfaction

Platform & Solution Leadership

Guide teams in translating business requirements into ServiceNow-based digital solutions (e.g., ITOM, AIOps, FSM, CSM)
Oversee solution architecture, integration design, and assurance capability enablement
Stay abreast of technology trends like AI/ML and agentic AI in assurance, GenAI, and predictive operations

People Leadership & Practice Growth

Mentor high-performing teams and cultivate next-gen digital talent in assurance
Contribute to practice assets such as reference architectures, solution accelerators, and

📌 GN-I&E-Comms and Media-Digi core Manager (Bengaluru)
🏢 Accenture in India
📍 Bengaluru