Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in Current York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries,



and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Position Summary

At Fairmont Mumbai, the Front Office Executive is the face of the hotel and the first ambassador of the Fairmont brand. This role is responsible for creating memorable luxury experiences by delivering intuitive, personalized, and gracious service throughout every stage of the guest journey. The incumbent ensures seamless arrival and departure experiences while anticipating guest needs, building meaningful relationships, and consistently exceeding expectations in line with Fairmont's luxury hospitality standards.

Key Responsibilities

Luxury Guest Experience

Welcome every guest with genuine warmth, professionalism, and personalized recognition.
Create exceptional first and lasting impressions through refined service and attention to detail.
Del

📌 Front Office Executive (Mumbai)
🏢 Fairmont Hotels & Resorts
📍 Mumbai