10 Aug
|
Weld North Education (now Imagine Learning)
|
Bengaluru
10 Aug
Weld North Education (now Imagine Learning)
Bengaluru
Great Purpose. Great People. Great Opportunities.
Imagine Your Impact
At Imagine Learning, we empower potential in students, educators, and one another. Together, we are reimagining what is possible in education and helping to transform learning outcomes.
As an Associate Project Coordinator, you will help ensure customers have a smooth onboarding experience for digital-only orders and standard-complexity implementations. You will coordinate order projects, support license setup and status tracking, and partner with Project Coordinators on larger implementations. Your work will help teams deliver timely, accurate onboarding while building expertise in Imagine Learning’s products, processes, and customer operations.
Envision Your Experience.
In this role you’ll have the chance to:
Plan, lead, and monitor the customer onboarding process for assigned accounts, typically digital-only orders and standard-complexity implementations.
Manage lower-complexity order projects and onboardings,
escalating non-standard or multi-product implementations to Project Coordinators as appropriate.
Partner with Project Coordinators on larger or multi-stakeholder implementations by owning defined workstreams such as order processing, license setup coordination, and status tracking.
Document correspondence and project activity in Salesforce and NetSuite.
Communicate by email with internal department stakeholders and escalate meeting or voice communication needs to the assigned Project Coordinator.
Provide timely progress updates on in-flight onboardings across time zones to ensure continuity of customer projects.
Develop working knowledge of order types, product configurations, and onboarding workflows, adapting as new products are added.
Collaborate with the team and other departments to drive change, improve processes, and facilitate standardization.
Share Your Expertise.
Experience, education, and qualifications essential for success in this role, include:
Bachelor’s degree
📌 Associate Project Coordinator (Bengaluru)
🏢 Weld North Education (now Imagine Learning)
📍 Bengaluru