Resource should have strong expertise in ServiceNow platform governance,
security, and deployments. This engineer will be responsible for reviewing
update sets and platform assets using the Health Scan module to ensure code
quality and identify potential security vulnerabilities or compliance gaps. The
role will also provide Tier 3 support for complex platform-related issues and
support critical operational activities including ServiceNow upgrades, patching,
and MID Server maintenance to ensure platform stability and operational
continuity. ##LI-DNI
Qualifications
Education & Certifications Bachelor's degree in Computer Science, Information
Technology, Engineering, or a related discipline. ServiceNow certifications such
as: Certified System Administrator (CSA) Mandatory Certified Application
Developer (CAD) Preferred ServiceNow Implementation Specialist certifications
Preferred ServiceNow Certified Technical Architect (CTA) or equivalent advanced
certifications Advantageous Security and cloud certifications (e.g., CISSP,
Azure Security, AWS Security) are an added benefit.
Experience Minimum 8+ years
of overall IT experience with at least 5+ years of hands-on ServiceNow platform
administration, governance, security, and operations experience. Proven
experience managing ServiceNow platform upgrades, patching, release management,
and setting administration. Experience supporting enterprise-scale
ServiceNow deployments with multiple integrations and business-critical
workflows. Demonstrated experience providing Tier 3 support for complex platform
and application issues. Technical Skills Strong expertise in ServiceNow platform
administration, governance frameworks, and deployment processes. Experience
using ServiceNow Health Scan to assess platform health, code quality, technical
debt, and compliance with development standards. Deep understanding of update
set management, release validation, SDLC processes, and platform best practices.
Knowledge of ServiceNow securit
📌 Servicenow - Platform Engineering and Support 170156 (India)
🏢 ADP
📍 India
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