About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate.
Unlike traditional tools, Computer unifies all your data sources, tools, and
workflows into a single AI-ready platform, giving employees real-time insights,
proactive suggestions, and powerful agentic actions. It extends your existing
software with AI-native apps and agents that work alongside your teams and
customers – updating workflows, coordinating across teams, and eliminating
repetitive work. We call this Team Intelligence: human-AI collaboration that
breaks down silos, brings people back together, and frees you to solve bigger
problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is
trusted by global companies across industries.
Role Overview
This is a hybrid role at the intersection of solution design and hands-on
delivery. You will own enterprise engagements end to end: run technical
discovery, design the solution, then build, deploy, and harden production
agentic systems inside the customer's setting. You are the person who
designs the agent architecture on the whiteboard on Tuesday and debugs its state
machine in production on Thursday. You will work directly with customer
engineering, operations, and executive teams — translating messy real- world
workflows into deterministic, reliable AI agents on the DevRev platform, and
proving business impact with numbers, not slideware. This is not an advisory
role. You will be measured on working systems in production and the outcomes
they
What You Will Do
Discover & Design
* Lead technical discovery: map customer workflows, systems of record, and
failure modes; identify where agentic automation creates measurable economic
impact (cost per case, resolution time, deflection).
* Build and deliver PoCs and proofs of value on live customer data and systems
— not canned environments.
* Translate business problems into agent architectures: orchestration design,
state management, tool/skill decomposi
📌 Senior Technical Specialist, AI Solutions (India)
🏢 DevRev
📍 India