The HCR Client Tech Product Support Analyst partners with our internal HCR teams
and our internal operations and client facing teams to ensure that our product
and data needs are met with quality and efficiency. Utilize data integration
tools like advanced SQL, Excel, Access, XML to integrate, convert and enrich
file-based data flows from external systems. Partner with our Service,
Implementation and Product teams to ensure that data and product issues are
satisfied with quality and efficiency. Identify operational efficiencies by
streamlining and automating processes, reducing manual work. A day at work will
include but not limited to: Siebel queue assigned work Responsible to run jobs
in a job scheduler (HSAP) including but not limited to loading files, running
calculations and other jobs. Researching client issues by reviewing data




scenarios and calculation results. Granting access to ACA Product Product
Release Validation ##LI-DNI
Qualifications
Bachelors degree in information systems (or equivalent in training and
experience). 1-5 years of experience in data integration and technical service
role. Advance knowledge of SQL and Python Experience with Siebel, Confluence a
plus. General understanding of HR, perks systems, payroll processing is a
plus. Can identify and resolve critical client issues at all levels of
complexity A self-starter with the ability to learn quickly, lead and work on
multiple projects simultaneously, and be result oriented.

📌 Health Compliance Operations 170109 (India)
🏢 ADP
📍 India