Assistant Vice President Operations (Bengaluru)

Assistant Vice President Operations (Bengaluru)

10 Aug
|
HSBC
|
Bengaluru

10 Aug

HSBC

Bengaluru

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced qualified to join our team in the Assistant Vice President Operations
In this role, you will:
Maintain and enhance the reputation of Securities Services for service delivery through effective and continual inter-action with key clients, technical input and feedback, deployment and co-ordination of all staff involved in the delivery of client service




Ensure that all services provided to clients are appropriately positioned and executed and follow up with operational departments where the service levels do not meet expectations
Proactive risk management - identify and prioritize MSIIs (Management Self-Identified issues, Top and Emerging Risk) for the department and ensure remedial action taken to address areas of risk within the operation.
Mitigate risk through efficient usage of Technology i.e. strategic solutions, review technology developments, identify areas of risk and ensure appropriate focus on mitigating such areas.
Ownership for capacity reporting including monthly reporting on progress to AOP headcount, WFP and FRP.
Managing department recruitment process, shortlisting candidates for interview and making recommendations on hire decisions.
Timely reporting of Incidents/Errors, GEMs, CSIRT, escalation to clients, follow up and timely closure of preventative and corrective actions.
Supporting Transfer

📌 Assistant Vice President Operations (Bengaluru)
🏢 HSBC
📍 Bengaluru

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