Company Description SalonTym – Salon At Home is an on-demand salon services platform that connects customers with qualified beauty professionals at their doorstep. Through its mobile app, clients can book a wide range of services including haircuts, hair color, styling, waxing, manicures, pedicures, and facials. The service is designed for people with busy schedules who value professional care delivered in the comfort of their homes.

SalonTym focuses on offering a convenient, time-saving, and cost-effective experience without compromising on quality. The company aims to redefine how customers access salon services by combining luxury, flexibility, and reliability.

Role Description The Franchise Manager is a full-time, in office role based in Delhi, India, responsible for overseeing and growing franchise operations for SalonTym – Salon At Home. This role involves identifying potential franchise partners, managing end-to-end franchise onboarding, and ensuring compliance with brand standards and operational guidelines.

The Franchise

Manager will monitor franchise performance, provide ongoing support and training to franchise partners, and implement strategies to improve service quality and customer satisfaction. Day-to-day activities include coordinating with internal teams, analyzing operational and financial metrics, resolving franchise-related issues,



and executing local marketing initiatives to drive growth. The role also requires regular field visits, relationship management with franchise owners, and reporting on franchise network performance to senior leadership.

Qualifications

Strong franchise management or multi-unit operations experience, including partner onboarding, performance monitoring, and relationship management.

Experience in business development or sales, with skills in lead generation, franchise recruitment, and negotiation.

Operational and analytical skills, including process implementation, KPI tracking, and use of data to drive decisions.

Excellent communication and interpersonal skills, with the ability to collaborate across teams and support franchise partners effectively.

Background in beauty, wellness, retail, or service industries is an advantage, along with understanding of customer experience and service quality standards.

Bachelor’s degree in Business, Management, Marketing, or a related field; MBA or equivalent postgraduate qualification is a plus.

Ability to work on-site in Delhi, conduct regular field visits, and adapt to a fast-paced, growth-focused environment.

Proficiency in MS Office or similar productivity tools; familiarity with app-based platforms or tech-driven service models is beneficial.

📌 Sales Manager (Delhi)
🏢 Salontym - Salon at home
📍 Delhi