We are seeking a hands-on ServiceNow Platform Architect / Senior Developer to
provide technical leadership for our ServiceNow platform while actively
designing and developing enterprise solutions. This role is responsible for
platform architecture, technical governance, solution design, and complex
development across multiple ServiceNow products. The ideal candidate combines
deep technical expertise with the ability to mentor developers and influence
platform strategy.
KEY RESPONSIBILITIES
* Define and maintain the overall technical architecture for the ServiceNow
platform.
* Lead solution design for complex initiatives spanning multiple ServiceNow
applications.
* Design and develop advanced flows, custom applications, integrations, and
platform capabilities.
* Establish development standards, governance, and architectural best
practices.
* Review solution designs and code to ensure scalability, security, and
maintainability.
* Lead platform upgrades, recent product implementations, and technical roadmaps.
* Partner with business leaders to translate requirements into scalable
technical solutions.
* Mentor developers and provide technical leadership across the ServiceNow
team.
* Evaluate new ServiceNow capabilities, AI features, and platform innovations.
* Drive automation initiatives that improve employee experience and operational
efficiency.
* Support complex production issues and perform root cause analysis.
* Collaborate with infrastructure, security, and enterprise architecture teams
on cross-platform initiatives.
REQUIRED QUALIFICATIONS
* Bachelor's degree or equivalent experience.
* 7–10+ years of ServiceNow platform experience.
* 5+ years designing and developing enterprise ServiceNow solutions.
* Expert knowledge of JavaScript, ServiceNow scripting, Flow Designer,
IntegrationHub, and platform architecture.
* Strong experience with REST APIs, authentication methods, and enterprise
integrations.