Introduction of the Organization
HCLTech is a global technology powerhouse, recognized for delivering next-generation digital and technology services to enterprises worldwide. With a presence in over 50 countries and a diverse workforce, HCLTech is renowned for its innovation, customer-centricity, and commitment to driving digital transformation across industries. The company consistently ranks among the top technology providers globally, championing values of trust, integrity, and excellence, and is celebrated for fostering a culture of diversity, continuous learning, and social responsibility.
Business Enablement and Support Team (Team Member)
Role & Organization:
BEST intends to support Onsite Engagement/ Sales Team in enhancing customer experience by effectively & efficiently managing various internal stakeholders to fulfil the commercial & operational needs of the customer.
Being the face of the organization in front of customer, it requires intensive coordination withing various internal stakeholders/ departments to ensure a smooth experience to the customer.
Attributes and Skills
Basic understanding of IT outsourcing business and ability to interpret IT contracts.
Understanding of business workflow and account/client relationship management responsibilities.
Decent understanding of various pricing models and associated P&L; calculations.
Positive communication skills to represent HCL in front of global customers
Excellent financial/ analytical skills with experience of using MS Excel™ (pivots/ lookups/ sumifs etc. across multiple files) to handle large & diversified data including complicated billing files
Good knowledge of using MS Word™, MS Power point™ for reporting
Self-motivated, highly energetic individuals with the right professional attitude and ability to own the transaction/ processes from initiation to closure under tight timelines, which at times include working at odd hours to meet the deadline given to customer
Excellent inter-personnel and coord
📌 Billing Specialist (Noida)
🏢 HCLTech
📍 Noida
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