Role Description

Job Title

Senior ServiceNow Developer – CMDB, CSDM & Integrations

Experience Range

5+ Years

Hiring Location

Open / PAN India (Noida, Gurgaon, Pune, Bangalore, Kochi, Chennai, Hyderabad, Trivandrum)

Must-Have Skills

5+ years of hands-on experience in ServiceNow Development and Administration with enterprise-scale implementations.
Strong expertise in CMDB, including:
CI Class Modeling
CI Relationships
Identification & Reconciliation Engine (IRE)
Reconciliation Rules
Data Sources
Transform Maps
CMDB Health
Hands-on experience implementing and governing Common Service Data Model (CSDM).
Strong experience in designing and developing ServiceNow integrations using:
REST APIs
SOAP
IntegrationHub (Flows, Actions, Spokes, ETL)
Service Graph Connectors
Scripted REST APIs
MID Server
Experience integrating data from Discovery, Service Mapping, cloud platforms, monitoring tools, asset systems, and third-party applications.
Strong understanding of CMDB Governance, including:
Data Ownership
Lifecycle Management
Data Certification
Normalization




Duplicate Remediation
Data Quality Controls
Robust development skills in:
JavaScript
Glide APIs
HTML
CSS
XML
ServiceNow Scripting
Experience developing Scoped Applications and custom applications on the ServiceNow platform.
Experience creating and maintaining:
Business Rules
Script Includes
Client Scripts
UI Policies
Data Policies
Flow Designer Flows
IntegrationHub Spokes
Strong understanding of infrastructure domains, application dependencies, and CI relationship modeling.
Excellent analytical, troubleshooting, stakeholder management, and communication skills.
ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) (or equivalent expertise).
Good-to-Have Skills

ServiceNow CMDB, CSDM, and Integration Micro-Certifications.
Experience with:
Service Graph Connectors
Multisource CMDB
CMDB Data Manager
Data Certification
IntegrationHub ETL
Experience conducting CSDM adoption assessments,

📌 Lead I (Bengaluru)
🏢 UST
📍 Bengaluru