Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.
Role Summary:
We are looking for an APAC Media Lab Operations Specialist to serve as the high-grade operational engine for our client’s media ecosystem. You will steward relationships with global media agencies to ensure campaign deliverables, financial processes, and reporting run flawlessly, on-time, at scale, and strictly compliant with all internal policies. Step into a quick-paced environment where you will collaborate directly with Product Marketing Managers (PMMs), Finance, and external agency partners across the APAC region. It’s an execution-focused opportunity for a highly organized, analytical, and process-driven professional to drive operational excellence, manage financial scoping,



and resolve complex campaign bottlenecks.
Role:
Media Agency Coordination: Engage media agency partners to ensure day-to-day work is executed flawlessly; lead project management to verify agency deliverables are reported accurately and on schedule across internal teams.
Campaign & Financial Management: Scope and support all media campaigns, audit billable scoping, verify proper tagging, consolidate agency fees, and manage the end-to-end PO lifecycle in close collaboration with Marketing Finance and PMMs.
Consultation & Troubleshooting: Provide upfront operational consultation to PMMs and agencies on campaign requirements (scoping, minimums, POs), assist in resolving operational bottlenecks, manage agency performance feedback, and reconcile billing blocks, shortfalls, or surpluses.
Project & Knowledge Management: Coordinate global and local teams on case study submissions, deliver key business data for lea

📌 Media Lab Operations Specialist (Gurugram)
🏢 Maker Lab
📍 Gurugram