Drive Working Capital Improvement & Cash Flow Optimization
Identify opportunities to improve cash flow and reduce outstanding receivables across e-commerce channels.
Analyze customer payment behavior, aging trends, and collection efficiencies to minimize bad debts and overdue balances.
Support profit improvement initiatives by identifying revenue leakages, deduction trends, and recovery opportunities.
Collaborate with finance and commercial teams to strengthen collection processes and improve DSO (Days Sales Outstanding).
Drive timely collections against monthly, quarterly, and annual targets for all e-commerce customers and marketplaces.
Monitor customer-wise outstanding balances and proactively follow up with internal and external stakeholders for collections.
Review and reconcile receivables against customer remittances, deductions, claims, and settlements.
Download and analyze transactional data from SAP and other systems to identify pricing discrepancies, short payments, and recoverable deductions.
Ensure timely closure of overdue invoices, disputed items, and collection escalations.
Prepare collection forecasts and periodic MIS reports for management review.
Conduct aging analysis and prioritize high-risk accounts for collection actions.
Validate and resolve customer claims relating to trade discounts, pricing differences, promotional schemes, returns, and logistics deductions.
Process and issue Credit Notes (CN) and Debit Notes (DN) accurately and within defined timelines.
Raise and track customer debit/credit adjustments through DMS and ERP systems.
Reconcile deductions with approved commercial agreements and ensure proper accounting treatment.
Minimize deduction leakage throug
📌 Senior Executive (India)
🏢 Aditya Birla Fashion and Retail
📍 India
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