Job Title: L1 Desktop Support Engineer
Role: End User Computing (Desktop Analyst) L1 – Onsite Services Engineer (Dispatch Role) on-demand ticket-based support
Location: Chandigarh, India
Type: Dispatch / Onsite Support
We are urgently looking for an IT Engineer for onsite dispatch support in Chandigarh .

Job Description
Job Summary:
We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure,
asset management, and project-based support. The role involves troubleshooting, device
lifecycle management, office IT infrastructure support, inventory management, and
coordination with remote technical teams and third-party vendors.
Key Responsibilities:
End-User Support
* Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals
(Windows, macOS, Linux).
* Provision, deploy, replace, and decommission IT equipment.
* Troubleshoot hardware, software, connectivity, and user-related issues.
* Coordinate escalations with Level 2 support teams.
Office Infrastructure Support




* Support office IT services including network connectivity, printing, voice, AV, and
workplace technologies.
* Install, maintain, and troubleshoot switches, routers, access points, and related
infrastructure equipment.
* Assist with smart office solutions, digital signage, and conference room technologies.
* Coordinate with vendors and support scheduled maintenance activities.
Asset Management
* Conduct inventory audits and maintain accurate asset records.
Project & Site Support
* Receive, register, label, image, deploy, track, and maintain IT assets.
* Coordinate warranty repairs, device redeployment, disposal, and stock management.
* Ensure compliance with asset management policies and audit requirements.
* Support office moves, hardware refreshes, equipment relocations, and infrastructure
projects.
* Assist with business events, demonstrations, and technology deployments.
* Provide remote hands support and escort third-party vendors when required.

📌 Desktop Support Engineer (Chandigarh)
🏢 Sharp Brains
📍 Chandigarh