As the Team Leader - Operations-United, you will play a crucial role in our
Airlines & Hospitality department. Your primary responsibility will be to lead
and motivate a team of professionals, ensuring the smooth operation of our
chat-based customer support processes. You will be responsible for driving
improvements in Average Handle Time (AHT) and overall team performance. This
role requires solid leadership skills, a deep understanding of chat process
management, and the ability to mentor and develop team members.
📌 Team Leader (India)
🏢 IGT solutions
📍 India
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