At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re
ambitious. We’re game changers. And we play to win. We set the highest standards
and execute beyond them. And if you’re like us, we can offer you the ultimate
career prospect that will light a fire within you.
So, what’s the role all about?
Law enforcement agencies around the world rely on the platforms we operate to
manage digital evidence and run mission-critical public safety workflows. When
our cloud runs well, officers and investigators can do their jobs. That's the
bar.
You'll join the CloudOps team running these platforms on Azure Public and Azure
Government Cloud. The work is operational, hands-on, and high-stakes, with real
room to shape how we use automation and AI to run cloud at scale.
How will you make an impact?
* Deploying and validating application environments, executing releases, and
managing change with discipline
* Running core Azure services in production: VMs, App Services, Storage, Azure
SQL, networking, IAM, and Azure Monitor / Log Analytics
* Handling the operational work that keeps platforms reliable: patching,
scaling, backups, DR validation, and access management
* Leading incident response and root cause analysis when things break, and
writing the runbook so the next person doesn't have to relearn it
* Building automation that removes toil, with PowerShell, Bash, and CI/CD
pipelines through Azure DevOps
* Participating in 24×7 on-call rotations as part of a global operational
model
* We're not adding "AI" to a job description for keywords. Our CloudOps
function is actively building AI-driven workflows for alert triage, knowledge
management, deployment automation and operational intelligence using Azure
OpenAI and Copilot capabilities.
* We want engineers who see AI as a practical tool to reduce MTTR, cut noise,
and scale operations, not just a technology to read about. If you've shipped
automation that measurably improved reliability or reduced manual
📌 Associate Cloud Operations Engineer (Pune)
🏢 NICE
📍 Pune