Location: Trivandrum

ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

MANAGER-INDUSTRIAL RELATIONS

JOB PURPOSE & SPECIFICRESPONSIBILITIES

INDUSTRIAL RELATIONS & EMPLOYEE RELATIONS
Develop and maintain cordial, harmonious,



and constructive industrial relations within the organization.
Act as the primary interface between Management, employees, and recognized unions on matters concerning industrial relations.
Engage with Union Office Bearers and Committee Members on issues affecting employees and organizational operations.
Address employee grievances, concerns, and workplace issues through timely and effective resolution mechanisms.
Provide guidance and support to line managers on employee relations and industrial relations matters.
Ensure compliance with applicable labour laws, regulations, company policies, and standing orders.

LABOUR LITIGATION & STATUTORY REPRESENTATION
Draft and review replies to Statements of Claim, complaints, notices, and other submissions before labour authorities.
Represent the Company in conciliation proceedings before Labour Commissioners, Labour Officers, and other statutory authorities.
Handle labour and emp

📌 MANAGER - INDUSTRIAL RELATIONS (Thiruvananthapuram)
🏢 Air India SATS Airport Services Private Limited (AISATS)
📍 Thiruvananthapuram