Position: ServiceNow Developer
Experience: 6–8 Years
Location: Noida
Employment Type: Full time

Role Summary
We are looking for an experienced ServiceNow Developer with strong expertise in
ITSM, ITOM, and ITAM modules, along with hands-on experience in ServiceNow AI
capabilities including AI Ops, Now Assist, Virtual Agent, Predictive Intelligence,
and Agentic AI. The ideal candidate will design, develop, customize, and optimize
ServiceNow solutions while leveraging AI-powered automation to improve IT operations
and employee experiences.

Key Responsibilities
 Design, develop, configure, and customize applications on the ServiceNow
platform.
 Implement and support ServiceNow ITSM, ITOM, and ITAM modules.
 Develop scalable solutions using Flow Designer, IntegrationHub, and Script
Includes.
 Build custom applications using App Engine Studio.
 Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions,
Script Includes, ACLs, and Notifications.
 Develop Service Catalogs, Record Producers, Order Guides, Catalog Client
Scripts, and Workflows.
 Configure CMDB,



Discovery, Service Mapping, Event Management, and
Operational Intelligence.
 Implement Software Asset Management (SAM) and Hardware Asset
Management (HAM).
 Configure integrations with Azure, AWS, Active Directory, SCCM/MECM, Intune,
VMware, and third-party monitoring tools.

 Develop REST and SOAP integrations with external systems.
 Participate in code reviews and maintain development standards.
 Support platform upgrades and manage update sets.

AI & Automation Responsibilities
ServiceNow AI Ops
 Configure Event Management and Operational Intelligence.
 Implement Alert Correlation.
 Configure Root Cause Analysis.
 Reduce alert noise using AI-powered correlation.
 Configure anomaly detection and predictive event analytics.
Now Assist
 Implement Now Assist for ITSM.
 Configure AI-generated incident summaries.
 Enable AI-assisted knowledge generation.
 Configure AI-powered case

📌 ServiceNow Developer (Noida)
🏢 Anaptyss
📍 Noida