- Responsible to strategies, plan, grow and manage B2C / B2B Business for the cluster
- Should have ability to map New Distribution Network for Business
- To be instrumental in developing marketing strategy and visibility in B2C / B2B domain as applicable
- Responsible to achieve daily / weekly / monthly targets as specified by the Business
- Responsible to manage enquiries through - Visits, Telephonic, Email from PSA & Travel Agents
- To ensure that the teams provide customer with complete details pertaining to the product & cost
- Responsible for relationship building with travel agents
- To maintain Daily Sales Report
- Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction (Direct/Distribution)
- To Adhere to company policy and systems
- Driving team to achieve the set sales target.
- Responsible to Manage Customer Escalations.
- Ensuring employees participate in Training & Development activities. Responsible for addressing the gaps through training and Development programs.
- Ensure zero monetary losses by cancellation of liabilities and timely collections
- Identify new revenue generation opportunities for distribution expansion and ensuring repeat business opportunities as applicable.
Requirements
- With minimum 3 to 4 years of expereince in Travel sales
- Valuable communication skills.