About The Company

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.





About The Role

About The Role

We’re looking for a agile L&D; Associate Manager to power the next level of CX at Aspire. In this high-impact role, you’ll own our public Help Center, enabling clients to easily self-serve, while also crafting sharp agent SOPs and building a robust internal Knowledge Base across all markets. You’ll equip agents with the right answers at the right time and lead data-driven training programs that elevate service quality at scale. This is your chance to shape how thousands of customers and agents experience Aspire every day.

Key Responsibilities

Content Management (FAQs and SOPs):

Create and maintain clear, up-to-date SOPs for agents to ensure consistent and accurate responses
Develop and manage customer-facing FAQs to enable self-serve and reduce contact rates
Coordinate with Product, Ops, and CX teams to create content before upcoming launches and key c

📌 CX Specialist (Gurugram)
🏢 Aspire
📍 Gurugram