This position will support the Area Sales team and center trade and marketing teams to manage and grow assigned accounts in line with organizational strategy, goals, policies and processes.
This position will be responsible for managing Tenders customers globally. This will include Quoting, tendering, contract maintenance, coordinating on disputes, IQ.
Will act as a single point of contact for all sales account owners / customer service teams and own the account from GSC.
We Offer
As an employee with Maersk GSC you will be part of a working setting as diverse as the APMM group.
Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.
Key Responsibilities
Handle all negotiation rounds of Tender for All Customer Segmentations requests received online.
Drives analytical projects to support our tender management process and improve quality deliverables.
Produces Tender Strategy analysis to facilitate coordination between TCM, Sales, Trade and Marketing.
Supports collection of nominations and maintains nomination database and contracts
Supports the strategy team on commitment compliance reporting and
governance.
Prepares Negotiation Package for customers.
Supports in measuring customer performance, Salesforce.com updates and reporting
Supports projects and ad hoc initiatives within TCM.
Who we are looking for
Master’s or bachelor’s degree from recognized university.
Minimum 3 years of experience in Customer Service, Tender, Sales and Performance Management
The position requires excellent English in written and verbal communication skills.
Good pr