Solution Architect - SCM
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities : Engage directly with client teams on-site to align operational execution with strategic business goals. Translate client business needs into structured technology and operational requirements, ensuring clarity and feasibility. Analyze current-state process flows or system diagrams and design future-state models that demonstrate the value of proposed changes. Facilitate cross-functional workshops (typically 10–50 participants) to gather process and architecture requirements, ensuring alignment across stakeholders. Collaborate with internal teams to develop high-quality design documentation that supports solution delivery. Identify process gaps and apply industry knowledge to rec