About Ocean Freight Operations

The Ocean Freight Operations team plays a pivotal role in managing all ocean-bound imports and exports, utilizing a diverse range of equipment and services. The team collaborates closely with a network of ocean carriers, Procurement & capacity management (PCM), and participating in major carrier alliances to secure planned space protection from key container ports globally. This meticulous coordination is essential for ensuring a reliable and effective transportation process for ocean-bound cargo.

Job Summary

As an integral part of Ocean Freight Import Operations, the incumbent role in ensuring the efficiency of import processes within the specified region. The role involves supporting the ocean-bound cargo movements. It involves coordinating with various processes, including vessel scheduling, cargo documentation, interaction with ocean carriers to constantly strive for optimizing efficiency, regulations, and maintaining high standards of service.

Key Responsibilities

Operational Excellence:

Ensure cost-effective,



high-quality Import Ocean freight operations at satellite locations.
Handle a high volume of files and meet tight deadlines without sacrificing quality.
Co-ordinate with Consignee, destination office for green light approval.
Ensure operational compliance and error-free documentation on a timely basis.
Responsible for the smooth execution of Imports Operation functions.
Increase customer satisfaction (both internal/external) with best-in-class services.
Co-ordinate with gateway/CFS/ICD team for timely de-stuffing of containers.
Proactively report and manage Ops. Irregularity within 24 hours for irregularities such as excess landing, short landing, damages, etc.
Eliminate revenue leakage by plugging all possible gaps.
Co-ordinate with CBC team for timely clearance of DAP/DDU & DDP shipments and delivery of shipments to the consignee.
Coordinate with the team in closing transshipment bonds if any executed with the shippi

📌 Assistant / Deputy Manager - OFR Import Operations (Chennai)
🏢 DHL Global Forwarding
📍 Chennai