Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and
Starbucks Coffee Company. Currently, we have presence in 30 cities with over
230 stores through a network of over 2,300+ passionate partners (employees). Our
core business is more than just coffee. We are in the people business selling
coffee. And we know our success depends on the people we hire, retain and
develop.
Our mission statement – “To inspire and nurture the human spirit – one person,
one cup and one neighbourhood at a time” and core values are the roots of our
culture and serve as guidepost for our partners. We’re called partners, because
it’s not just a job, it’s our passion. Together, we embrace diversity to create
a place where each of us can be ourselves. We always treat each other with
respect and dignity. And we hold each other to that standard.
PURPOSE AND SCOPE OF POSITION
This position contributes to our success by:
* Providing legendary customer service to all customers.
* This job creates the Starbucks Experience for our customers by providing
customers with prompt service, quality beverages and products, and
maintaining a clean and comfortable store workplace.
* Barista is responsible for modelling and acting in accordance with TATA
Starbucks guiding principles.
COMPETENCIES
Winning With Integrity
Working Together
Achieving Results
Helping Others Succeed
Living Our Misson And Values
Making Every Customer Feel Special
SUMMARY OF KEY RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the
following:
* Acts with integrity, honesty, and knowledge that promote the culture and
values of TATA Starbucks.
* Anticipates customer and store needs by constantly evaluating environment
and customers for cues.
* Maintains a calm demeanour during periods of high volume or unusual events to
keep store operating to standard and to set a positive example for the shift
team.
* Develops enthusiastically satisfied cust