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Job Description
About the Role
The Operational Risk Manager is a senior role within the Global Capability Centre (GCC) in India, as part of the Risk Management team for the GCC and reporting directly to the Chief Risk Officer (CRO). The role carries accountability for the day-to-day operation of the GCC’s Operational Risk Management Framework (ORMF) across the GCC including Policy adherence governance, Third Party Risk Management (TPRM) lifecycle and Reporting.
Key Responsibilities
1. Policy Adherence & Governance
Monitor and enforce compliance with the Group’s Operational Risk Policies (as applicable) and related standards for the GCC business & functions.




Support the periodic review, update, and implementation of operational risk policies, ensuring alignment with evolving Group standards as required.
Prepare and present policy compliance dashboards, exception logs, and breach reports to the CRO and Risk & Compliance Committee.
Drive awareness programmes and relevant training across GCC business lines to embed a robust policy adherence culture.
2. Operational Risk Framework Execution
Lead Risk and Control Self-Assessment (RCSA) exercises across GCC business units; facilitate workshops to identify material risks, assess control effectiveness, and agree remediation plans.
Define, monitor, and report Key Risk Indicators (KRIs) and Key Control Indicators (KCIs); escalate threshold breaches to the CRO promptly.
Manage the operational risk event lifecycle: capture, classification, root cause analysis, lessons learned, and linkage to regulatory loss data reporting under Bas

📌 Operational Risk and Physical Security Manager (Chennai)
🏢 U.S. Bank
📍 Chennai