Overview
About the company
Consilio stands as the global leader in eDiscovery, document review, versatile legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.
Position Overview:
Global Enterprise Organization seeks a fulltime ServiceNow Administrator to join our exciting team. The Administrator will be responsible for providing continuous service improvements and it is essential for you to have a deep understanding of ServiceNow CMDB platform and working knowledge of other modules such as Incident Management, Change Management and Problem Management. Your responsibilities will include hands-on technical expertise to support CMDB initiatives, and working closely with architects, developers, platform owners, and service teams to deliver configuration data across the organization.
Responsibilities
Administer and maintain the ServiceNow CMDB,



ensuring data accuracy, completeness, and consistency across all CI classes
Maintain CI relationships and dependency mappings to support Incident, Change, Problem, and Service Mapping use cases Handle daily ServiceNow support for areas of Infrastructure.
Administer and maintain the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency across all CI classes
Collaborate with ITOM, ITSM, cloud, and infrastructure teams to onboard new CI types and discovery sources.
Support audits, compliance, and risk initiatives by ensuring CMDB data aligns with required controls and evidence needs.
Monitor, analyze, and report on CMDB health metrics (e.g., completeness, correctness, compliance) and lead remediation efforts where gaps are identified.
Responsible for CMBD support and participate in platform upgrades, patches, and CMDB-related testing and validation activities
Create and maintain proc

📌 ServiceNow Administrator (Bengaluru)
🏢 Consilio
📍 Bengaluru