Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Manager Site Payments - FSP

DISCOVER IMPACTFUL WORK

Join our Functional Service Partnerships (FSP) Site Payments team, dedicated to
delivering end-to-end Investigator Payments Management. As Manager Site
Payments, you will lead a high-performing team through one of the most complex
and critical phases of the clinical trial lifecycle. This role plays a vital
part in the success of our FSP Business Unit (BU) by ensuring accurate,
compliant, and timely investigator payments while driving operational
excellence.

As part of our diverse and cooperative team, you will have the opportunity to
lead strategic initiatives, support key customer projects, and contribute to the
continuous improvement of payment processes across global clinical trials.

A DAY IN THE LIFE

* Line Manage and develop Site Payments teams, ensuring best-in-class delivery
of investigator payments across assigned projects.
* Build, expand, and scale teams as business needs evolve, including supporting




recruitment initiatives and representing Thermo Fisher Scientific at career
events.
* Oversee project delivery to ensure customer expectations, contractual
obligations, quality standards, and timelines are consistently met.
* Proactively identify, manage, and mitigate project and operational risks to
ensure business continuity.
* Review and approve employee time records, expense reports, and leave
requests.
* Drive performance management through goal setting, coaching, mentoring,
career development, performance reviews, and, when necessary, corrective
actions. Participate in recruitment activities, including interviews and job
description development.
* Partner with senior leadership to analyze operational metrics, identify
trends, implement process improvements, and support FSP Business Unit growth
initiatives.
* Develop and maintain departmental policies, standard operating procedures,
training materials, and other

📌 Mgr Site Payments (Mumbai)
🏢 Thermo Fisher Scientific
📍 Mumbai