10 Aug
|
Circle
|
Bengaluru
Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.
What you’ll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a adaptable work environment where new ideas are encouraged and everyone is a stakeholder.
What you’ll be responsible for
You’ll be part of Circle’s global Customer Experience organization, delivering exceptional support to customers around the world and helping them maximize the value of Circle’s products and services. You’ll own complex customer issues from investigation through resolution, serving as a trusted advisor while delivering an outstanding customer experience. Working closely with Product, Engineering, Compliance, Partner Management, and Business Development, you’ll resolve technical and operational challenges, improve support processes, and help scale our 24/7 global support operation through operational excellence and continuous improvement.
What you’ll work on
Resolve complex customer issues escalated through support channels, ensuring timely resolution within defined service levels.
Develop deep expertise in Circle’s products, APIs, and the USDC ecosystem to effectiv
📌 Senior Customer Care Advisor (Bengaluru)
🏢 Circle
📍 Bengaluru