Business Analyst - Lean Digital Transformation
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven workplace, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
1) Work with Finance teams to identify opportunities where AI and automation can improve processes and reduce manual effort. 2) Gather business requirements, create process documents, user stories, and coordinate with developers/data scientists to build solutions. 3) Perform process analysis, UAT testing, stakeholder management, and track the effectiveness of AI solutions using KPIs. 4) Required skills: Business Analysis, AI/ML awareness, SQL, Advanced Excel, basic Python/R, stakeholder management, Agile/Scrum, process mapping, and strong communication skills. • Define and execute responsibilities aligned with the role of Business Analyst • Lean Digital Transformation • 4B •

📌 Business Analyst (Mumbai)
🏢 BrightClaim
📍 Mumbai