Job Description Summary
As the Senior Manager of System Reliability Engineering for the GridOS SaaS Products, you will serve as a strategic organizational change agent and the ultimate authority on production stability for our global grid software SaaS portfolio. You will bridge the gap between architectural design and real-world operations, navigating organizational friction to drive a culture of high reliability and engineering excellence. You are the final "Gatekeeper" for production environments, owning the Change Management process and the authority to approve or halt deployments based on system health and responsible for meeting our SLA/SLO targets for critical infrastructure applications.
Job Description
Roles and Responsibilities
Primary Responsibilities
Day 0: Strategic Provisioning & Design
Standardize Cloud Infra Provisioning: Lead initiatives to standardize and secure cloud infrastructure by extreme automation and accelerate customer onboarding to our SaaS platform
The "Golden Path": Define and architect the standardized "Middle-Mile" software delivery platform (IDP)
using Backstage, ArgoCD, and GitHub Actions to eliminate bespoke "unicorn" deployment methodologies.
Follow-the-Sun Architecture: Design and manage the global handover protocols and 24/7 operational coverage model across US, Europe, and Asia time zones to ensure seamless support without graveyard shifts.
Reliability Targets: Establish enterprise-wide Service Level Objectives (SLOs) and Service Level Indicators (SLIs) aligned with critical user journeys for global utility customers.
Day 1: Release Governance & Deployment
Final Approval Authority: Act as the ultimate authority for all production releases, enforcing rigorous change control and validating that all security and performance "quality gates" are met.
Progressive Delivery: Oversee the implementation of advanced deployment strategies, including Canary and Blue/Green rollouts, ensuring automated rollback capabilities are verified.
SRE
📌 Senior Manager System Reliability Engineering (Hyderabad)
🏢 GE Vernova
📍 Hyderabad
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