Overview
This is a newly created role within the Global Systems & Platforms Team in GHROps. GHROps is a complex organization with global scope over both operational and innovation activities. This role will report to the GBS AMS, Assoc Manager and will provide operations support and fulfill HCM system requests in accordance with the established global governance process.
The objective of this role support including acitivities related to:
Operations Support/Workplace
Incident management – systems and integrations (BOOMI, CPI, Integration Center) – partnership with PepsiCo IT
Employee data mass loads (including load validation)
Ticket trend analysis
Configuration & Security
Application configuration design and execution including -
Reorganizations, acquisitions, divestitures
Break/Fix, CR, CCB & Special Project support
Performance management, learning, succession planning
Annual process configuration updates (salary plans, performance goals, PDR forms, etc.)
Translation Management
Application security design and execution - including
Annual process security support




Configuration, security workbook and Separation of Duties documentation maintenance
Testing
Operations testing (BAU) – Break/Fix, CCB, CRs & special projects
SuccessFactors release testing support
The incumbent will work under the direction of an HR Operations Assoc Manager, HBS Global System Support who will guide and help manage escalations and stay focused on delivery effective solutions. This role will be responsible for EC configurations, fixing the RBP issues, executing mass loads, work on solving incident tickets within the Success Factors ecosystem. The incumbent will also partner with other team members to identify problems and bring to leadership for further review.
The GHROps HR Systems & Platforms –Operations Analyst, GBS AMS role requires the ability to collaborate with multiple teams and being focused and solving issues and proactively search and create analysis on root-causes.
This require

📌 Lead Engineer 2 (India)
🏢 PepsiCo
📍 India