About Tripjack

TripJack: A Outstanding Place to Work® and the trusted tech platform for over 60K+ travel agents across India

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Role: IT Infrastructure & Security Manager

Role Summary





The IT Infrastructure & Security Manager will own the company's IT infrastructure, endpoint environment, identity platforms, network security, cloud services, cybersecurity controls, business continuity, and IT operations.

The role requires hands-on technical capability along with team and vendor management. The person will manage an environment of 1,000+ users across multiple offices and ensure infrastructure is secure, available, standardized, monitored, and properly documented.

Key Responsibilities

Infrastructure & Network Management

Manage LAN, WAN, Wi-Fi, VLANs, switching, routing, Internet connectivity and network segmentation.
Manage enterprise firewalls, HA configuration, IPS, web filtering, application control, NAT and VPN.
Manage Windows Server infrastructure, Hyper-V and related services.
Manage Azure-hosted servers and cloud infrastructure.
Maintain server, management, user, guest, CCTV and other network segments.
Manage SSL VPN

📌 IT Infrastructure (Mumbai)
🏢 Tripjack
📍 Mumbai