Make an impact with NTT DATA

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Your day at NTT DATA

The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.

The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.

What You'll Be Doing

Academic Qualifications and Certifications:

BE/BTech in Electronics/EC/EE/CS/IT Engineering




At least one security certification such as CCNA Security, CCSA, CEH, CompTIA

Required Experience:

Minimum 2 years of experience in handling security related products & services and preferably SIEM solution.
Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices.
Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
Knowledge of packet level analysis
Knowledge of networking protocols and technologies and network security
Sound analytical and troubleshooting skills

Key Responsibilities:

Monitors client infrastructure and solutions.
Identifies problems and errors prior to or when they occur.
Routinely identifies common incidents and opportunities for avoidance as well as general oppo

📌 SOC Analyst (India)
🏢 NTT DATA
📍 India