LocationAnnie Besant Road and Sadanand Hasu Tandel Marg, Mumbai, Maharashtra, India, 400025 VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Job Summary
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
CANDIDATE PROFILE
Education And Experience
High school diploma or GED; 3 years experience in housekeeping or related skilled area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
Ensures compliance with all housekeeping policies, standards and procedures.
Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.
Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Supervises an effective inspection program for all guestrooms and public space.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensures all employees have proper supplies, equipment and uniforms.
Communicates areas that need attention to staff and follows up to e
📌 Director of Services (Mumbai)
🏢 The Ritz-Carlton Hotel Company
📍 Mumbai
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