Job Title: Sales Coordinator (Showroom Operations) Location: Alankaram Bengaluru Showroom (Wilson Garden )Department: Sale sReports To: Store Manage r

About Alankar amAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and up-to-date aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc e.

Role Overv iewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te am.

This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experie nce.

Key Responsibil ities? Sales & Customer Coordin - ationManage customer follow-ups for enquiries, quotations, and ongoing discus

- sionsEnsure timely response to all leads, walk-ins, and customer qu
- eriesCoordinate with customers for quotations, design discussions, order confirmations, payments , etc? Order Manag - ementTrack orders from confirmation to del
- iveryCoordinate with production, design, logistics
- , etcEnsure timely updates to customers on order s tatus? CRM & Repo - rtingMaintain accurate CRM entries for all leads and cust
- omersTrack: enquiries,



follow-ups, conver
- sionsPrepare daily, weekly, and monthly reports for the Store Ma nager

? Internal Coordi - nationWork closely with showroom sales team to ensure no missed foll

- ow-upsCoordinate with HO teams (design, production, acc
- ounts)Ensure smooth communication between all stakeh olders

? Documentation & - SupportPrepare quotations and pr

- oposalsMaintain product, pricing, and client
- recordsSupport in documentation for architects, designers, and B2B clients

Required Skills & Qualif - icationsGraduate in Commerce, Business, or relat

- ed field2–5 years experience in sales coordination / customer
- handlingStrong follow-up and communicatio
- n skillsGood working knowledge of Excel, Google Sheets, and C
- RM toolsHighly organized, detail-oriented, and dis
- ciplinedAbility to handle multiple customers and tasks simult aneously

Key Performance Indicato - rs (KPIs)Timeliness of customer f

- ollow-upsCRM accuracy and com
- pletenessOrder tracking accuracy an
- d updatesResponse time to custome
- r queriesSupport to sales team in improving co nversions

Work - ConditionsFull-time, on-site role at Hyderaba

- d showroom6-day work week (with w
- eekly off)Requires coordination across teams and occasional extended hours during pe ak periods

📌 Sales Coordinator (Bengaluru)
🏢 Alankaram
📍 Bengaluru