Manager – Information and Communication Technology (Bengaluru)

Manager – Information and Communication Technology (Bengaluru)

10 Aug
|
Indian Institute for Human Settlements
|
Bengaluru

10 Aug

Indian Institute for Human Settlements

Bengaluru

About the Information and Communication Technology (ICT) Team
Our team is dedicated to developing cutting-edge solutions that address some of the most pressing challenges in sustainability. We are a multidisciplinary team working on projects that integrate AI/ML, renewable energy systems, smart grid technology, water management, waste reduction, e-mobility, and sustainable agriculture. Join us in our mission to create a more sustainable future through innovative technology.

Job Description
The Manager — ICT oversees the institution’s end-to-end technology environment including the data centre, ensuring secure, reliable, and productive ICT operations. This position manages network performance, system administration, cybersecurity, the Digital Asset Management System, and server environments both on-premises and Azure cloud platforms while ensuring day-to-day IT support, coordinating with vendors and internal teams, and driving continuous improvements to keep campus technology running smoothly and aligned with academic and administrative needs.

Activities and Tasks




Responsibilities would include, but not be limited to, the following:
Maintaining detailed documentation of ICT infrastructure, layouts, configurations, and project updates;
Fostering a culture of accountability and customer-focused service;
Maintaining a strong cybersecurity posture through patching, monitoring, threat mitigation, and endpoint protection;
Overseeing the network ecosystem, including LAN, WAN, Wi-Fi, VPN, and firewalls;
Ensuring high availability, performance, and security of network services through proactive monitoring, and timely maintenance;
Managing network configurations, including VLANs, ACLs, routing standards, and bandwidth utilisation;
Managing the Digital Asset Management server and Data Center functionality;
Coordinating with vendors for upgrades, AMC support, and technical troubleshooting;
Managing the IT Helpdesk team, ensuring timely and effective resolution of incidents and

📌 Manager – Information and Communication Technology (Bengaluru)
🏢 Indian Institute for Human Settlements
📍 Bengaluru

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