Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
Key Areas:
1. Knowledge
2. Service
3. Operations
4. Leadership
5. Values
Special Note:
The attached key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job.
SECTION TWO: KEY AREAS
Position Spa Therapist
RESPONSIBILITIES
ACTIVITIES
1. Knowledge
To have thorough knowledge of all SOP’s and P&P;’s for Spa & Fitness department
To have extensive knowledge of hospitality sector, especially upper luxury segment
To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards & Accor and Raffles Brand Standards.
2.



Service
Adhere the standard operating procedures.
Review daily productivity / operation.
Work towards retail and treatment revenue goals set by the department
Communicate guest preferences to relevant departments and co-workers.
Perform spa treatments services in a protected, comfortable, and hygienic manner.
Maintain an ample inventory of all products necessary to perform all facials such as skin care products, cotton, distilled water, bowls, towels, sheets, blankets, plastic bags, and face cloths, etc. Prepare kits as required.
Maintain current professional certification while consistently pursuing updated knowledge and expertise regarding wellness.
Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used.
Courteously interact and answer all facility-related questions with Members and Guests.
Maintain the confidentiality p

📌 Spa Supervisor (Jaipur)
🏢 AccorHotel
📍 Jaipur