Orange Business is here
About us
Join us at Orange BusinessWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic workplace to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Key result / decision areas (outcomes)
Act as technical SME for Huawei NetEngine Routing, CloudEngine Switching, AirEngine Wireless, CloudWAN SD-WAN, CloudFabric Data Centre, and USG Security solutions.
Perform advanced analysis and diagnosis of complex Huawei enterprise networking, data centre fabric, SD-WAN, and security issues.
Design, deploy, and support multi-vendor network, data centre, and security solutions with a focus on Huawei technologies (CloudCampus, Agile Controller,
iMaster NCE).
Deploy and maintain Huawei NMS tools, including iManager U2000, eSight, and iMaster NCE, for network monitoring and orchestration.
Prepare and maintain High-Level Designs (HLD), Low-Level Designs (LLD), operational processes, and technical documentation.
Provide 24/7 escalation support for Sev 1 incidents, ensuring resolution within SLA using Huawei TAC as needed.
Conduct a Root Cause Analysis (RCA) in accordance with Huawei OEM best practices.
Identify and recommend improvements across Huawei network, data centre, SD-WAN, and security architectures.
Evaluate new tools and technologies for integration into the Huawei ecosystem and provide recommendations.
Collaborate with global IT teams, Huawei TAC, partners, and service providers.
Deliver hands-on technical training and knowledge transfer to L1/L2 operations teams on Huawei products.
Continuously upskill on Huawei’s latest
📌 Subject Matter Expert (Mumbai)
🏢 Orange
📍 Mumbai