Technical Customer Interface Manager (Bengaluru)

Technical Customer Interface Manager (Bengaluru)

10 Aug
|
ALSTOM
|
Bengaluru

10 Aug

ALSTOM

Bengaluru

At Alstom, we understand transport networks and what moves people. From
high-speed trains, metros, monorails, and trams, to turnkey systems, services,
infrastructure, signalling, and digital mobility, we offer our diverse customers
the broadest portfolio in the industry. Every day, 80,000 colleagues lead the
way to greener and smarter mobility worldwide, connecting cities as we reduce
carbon and replace cars.

Could you be the full-time Technical Customer Interface Manager in Chennai we’re
looking for?

Your future role

Take on a new challenge and apply your technical expertise and customer-centric
mindset in a cutting-edge field. You’ll work alongside collaborative,
creative, and solution-driven teammates.

You'll act as the bridge between our valued customers and the remote project
development team, ensuring that the products being developed meet customer and
regulatory requirements while aligning with the project’s Quality, Cost, and
Delivery (QCD) commitments. Day-to-day, you’ll work closely with customer
representatives, engineering teams,



and cross-functional stakeholders such as
Project Managers, Train Engineers, and Metier Leaders, ensuring seamless
communication and alignment, and much more.

You’ll specifically take care of organizing technical meetings and reviews with
customers and the development team, but also ensuring compliance with
contractual technical requirements and managing risks proactively.

We’ll look to you for:

* Acting as the front office and technical mediator between customers and the
remote development team

* Clarifying technical contract requirements and ensuring engineering solutions
meet customer and final user needs

* Ensuring alignment with project QCD commitments and reporting on feasibility
within project constraints

* Tracking and managing deviations from the contract and ensuring proper
approvals for any changes

* Synchronizing Rolling Stock Development with third-party stakeholders
involved by the customer

* Coordina

📌 Technical Customer Interface Manager (Bengaluru)
🏢 ALSTOM
📍 Bengaluru

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