Role: Lead - Incentive Payment Processing
Title: Deputy Vice President
Department: Operations
Experience: 8 years +
Education: Qualified CA
Work Location: Goregaon (East), Mumbai

Role Summary

The Lead – Incentives will be a strategic and execution-focused leader responsible for the end-to-end design, governance, calculation, and payout of sales incentives across multiple distribution channels.

The role combines business strategy, financial rigor, compliance discipline, and digital automation to ensure incentive programs drive sustainable growth, sales productivity, and employee engagement while maintaining strict adherence to regulatory, financial, and internal control frameworks.

The incumbent will serve as a business partner to Sales, Finance, IT, and Operations, owning incentive lifecycle management from scheme conceptualization to payout computation, validation, audit readiness, and performance optimization.

Key Responsibilities

1. Incentive Design & Strategic Planning

Design and institutionalize monthly, quarterly,



and annual incentive programs aligned to organizational goals such as APE, FYP, persistency, product mix, VNB, and quality metrics.
Develop role-based incentive structures for various sales hierarchies (MP, BMP, RDM, DM, ZM, etc.) across Agency, Bancassurance, TIED, and Direct Sales channels.
Benchmark incentive schemes against industry best practices and competitor structures to ensure market competitiveness.
Define eligibility criteria, slabs, weights, caps, claw-back rules, and exception handling frameworks.
Ensure incentives are calibrated to balance growth, quality, cost efficiency, and long-term value creation.

2. Incentive Payout Calculation & Financial Accuracy

Own and govern the end-to-end incentive computation process, including data sourcing, transformation, validation, and final payout readiness.
Ensure accurate, timely, and error-free calculation of incentive payouts for employees and sales forces across all channels.
Build and

📌 Deputy Vice President (Mumbai)
🏢 Kotak Life
📍 Mumbai