Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
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Business Systems Analyst
We are seeking a Business Systems Analyst to support our Billing Systems and broader Order-to-Cash (O2C) operations. This role will work closely with the Billing Operations, Finance, and Business Systems teams to support and improve systems that manage Contracts, Orders, Billing, and Invoicing across subscription and usage-based revenue models.
The ideal candidate has strong analytical skills,



valuable understanding of Lead-to-Cash processes, and hands-on experience with data querying and reporting tools. This role will play an important part in troubleshooting business issues, analyzing data, improving operational processes, and supporting system enhancements and projects within the Order-to-Cash ecosystem.
This is an excellent opportunity for someone with ~5-7 years of experience who is comfortable operating at the intersection of finance operations, systems, and data analysis.
What You'll Do:
Provide day-to-day support for billing and invoicing systems, ensuring accurate and timely invoice generation
Troubleshoot billing and invoicing issues across subscription and usage-based billing models
Work closely with billing operations to resolve discrepancies related to contracts, pricing, usage, and invoicing
Investigate and resolve data issues impacting billing accuracy
Support operational processes related to contracts, orders, b

📌 Business Systems Analyst (Pune)
🏢 Fastly
📍 Pune