About upGrad
upGrad is one of Asia's leading online higher education and lifelong learning companies, offering industry-relevant programs across Data Science, Technology, Product Management, Digital Marketing, and more. We are committed to helping learners achieve tangible growth opportunities through immersive and innovative learning experiences.
Role Overview
We are looking for a detail-oriented and proactive Program Operations Consultant to join our Program Operations team. This role offers an excellent opportunity to gain hands-on experience in website management, content operations, quality assurance, stakeholder management, and project coordination while contributing to impactful learning programs.
Key Responsibilities
Website Management
Create and maintain website pages and landing pages using HubSpot or similar CMS platforms.
Ensure timely updates and accuracy of website content.
Content Quality Control
Perform grammar, language,
and formatting checks on website content.
Ensure consistency and alignment with brand guidelines.
Quality Audits
Conduct end-to-end audits of program and operational information.
Identify and rectify inconsistencies or errors.
User Experience Testing
Test website journeys and program flows.
Flag issues and coordinate with relevant teams for resolution.
Program Collaterals
Create and maintain brochures, emails, offer letters, and other program-related assets.
Ensure all collaterals are accurate and updated.
Email Campaign Management
Create and manage email templates and campaigns.
Maintain consistency across communication channels.
Program Launch Support
Assist in the successful launch of new programs.
Coordinate with cross-functional teams to ensure readiness of all required assets.
Stakeholder Coordination
Collaborate with Product, Tech, Marketing, and Operations teams.
Provide support for
📌 Program Operations Consultant – upGrad International (Mumbai)
🏢 upGrad International
📍 Mumbai
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