About IHCL
Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.Careers at IHCL
At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work setting that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective
To manage bell desk and concierge operations, co-ordinate with internal departments and interact with guests with the objective of ensuring guest satisfaction with in the policy limits.
Essential Job Tasks
Areas of Responsibility
Financials

*Ensures cross selling other hotel services like Spa, Restaurants, Travel Services etc.





*Contributes to the transport revenue budgets.

Process

'*Assist in planning special events or celebrations for guests, including arranging flowers, gifts, or special surprises. *Stay updated on local happenings, cultural events, and new attractions to provide accurate and current information to guests.

*Ensure the safety and security of guests by being aware of hotel policies and emergency procedures.

*Offer knowledgeable recommendations on local attractions, restaurants, events, shopping centers and transportation options.

*Develops a strong knowledge of the hotel's facilities and services and of the surrounding community.

*Provides guests with information about attractions, facilities, services, and activities in or outside the property.

*Arrange transportation services, including airport transfers, car rentals, and taxi services, as needed.

*Makes guest reservations for air or other forms of transportation when req

📌 Concierge (India)
🏢 theindianhP2
📍 India