Location: Delhi / Gurgaon || Function: Program Management | Student Operations | Learning Operations | Customer Experience

We’re hiring a Senior Associate, Program Management - Student Operations & Experience at Kraftshala.

In this role, you will own end-to-end program delivery, student experience, program operations, and operational execution for our flagship learning programs, directly impacting outcomes for hundreds of students.

The short version

Who we’re looking for: Someone who thrives in fast-paced environments, enjoys solving operational problems, communicates clearly under pressure, and genuinely cares about creating exceptional student experiences. If you naturally take ownership, bring structure to chaos, and enjoy making systems work better every day, you’ll fit right in here.

What this role is about: You’ll manage learning programs end-to-end - ensuring students stay on track, stakeholders stay aligned, and execution happens smoothly across multiple moving parts. The role combines program management, operations, stakeholder coordination, student support,



and process improvement.

Why you should apply: This is a strong fit for someone with 1-3 years of experience who wants rapid ownership, steep learning, and exposure to real operational complexity early in their career. You’ll work in a fast-moving, high-trust setting where strong execution, responsiveness, initiative, and problem-solving are deeply valued.

About us: Kraftshala is India’s largest skilling institution in terms of marketing placements, with a 94% placement rate, and we are gunning to become the world’s largest career launchpad, across domains.

We’re backed by a number of eminent investors including ex-unicorn startup founders and CXOs of global giants like RedBus, NoBroker, Nestlé, and Performics.

The detailed version:

As a Senior Associate, Program Management - Student Operations & Experience at Kraftshala, you’ll coordinate live sessions, manage stakeholders, improve proces

📌 Program Management (Gurugram)
🏢 Kraftshala School of Business
📍 Gurugram