Role Overview The Sales Associate will handle inbound and outbound sales calls, follow up on leads from social media and online platforms, and convert inquiries into confirmed vehicle rental bookings for Aaditya Rental (Australia).
Key Responsibilities
- Handle incoming calls from customers enquiring about vehicle rentals
- Follow up on leads from Facebook, Instagram, WhatsApp, website forms, and ads
- Make outbound calls to warm and cold leads
- Explain rental packages, pricing, terms, and availability clearly
- Convert leads into confirmed bookings
- Update CRM and maintain accurate lead and booking records
- Coordinate with the Australian team on vehicle availability and confirmations
- Provide professional customer service to encourage repeat bookings
- Assist with basic admin work related to bookings
KPIs
- Leads contacted per day
- Booking conversion rate
- Monthly bookings closed
- Lead response time
- Fleet utilisation impact
Skills Required
- Excellent spoken English
- Confident on phone calls
- Sales mindset with robust follow-up ability
- Comfortable using WhatsApp, CRM systems, and social media
- Organised and target-driven
Compensation ₹25000–₹27,000 per month + performance incentives per booking